Please allow up to 5 business days for order processing before your order ships. Once your order has shipped, you will receive a tracking number via email. (Please check SPAM folders if you have not received order or shipping confirmation emails).
ORDERS PLACED AFTER 12PM ON FRIDAY THROUGH SUNDAY WILL BE PROCESSED THE FOLLOWING WEEK!
After your package leaves our facility, delivery is handled by the shipping carrier. We are not responsible for delays, lost or damaged packages once they are in transit. If you experience any issues after shipment, please contact the carrier directly for assistance using your tracking information.
Shipping Rates are calculated at checkout. The weights of the items included in your cart will determine the shipping charge.
To ensure fastest delivery, please input the correct shipping address at checkout. Incorrect shipping addresses will cause delays in processing and shipping times.
If you are an International customer, please call our office during our business hours at 1-800-234-1595 or email customerservice@duckcommander.com to place your order.
NOTE: INTERNATIONAL CUSTOMERS, CUSTOM FEES ARE NOT INCLUDED IN SHIPPING COST
HOLIDAY SHIPPING:
Domestic orders must be placed by 9:00am on December 10 to guarantee Christmas delivery. International orders must be placed on or before December 3 to guarantee Christmas delivery.
Please call if there are any problems in calculating the shipping: 318-387-0588
