Privacy Policy

This is the website of Duck Commander.

Our postal address is
Duck Commander
117 Kings Ln.
West Monroe, LA 71292

We can be reached via the contact us page.

Our server automatically recognizes the domain name and email address (when possible) of each visitor to our website.

We collect the following information:

  • Domain name and email address (when possible) of visitors to our website
  • Email addresses of those who post messages to our bulletin board
  • Email addresses of those who communicate with us via email
  • Email addresses of those who make postings to our chat areas
  • Aggregate information about what pages consumers access or visit
  • User-specific information about what pages consumers access or visit
  • Information volunteered by the consumer, such as survey information and/or website registrations, name and address, telephone number, fax number, and payment information (such as credit card number and billing address)

The information we collect is used as follows:

  • Used to improve the content of our website
  • Used to customize the content and/or layout of our website for each individual visitor
  • Used to notify consumers about updates to our website
  • Shared with agents or contractors who assist in providing support for our internal operations
  • Used to contact consumers for marketing purposes
  • Shared with other reputable organizations to help them contact consumers for marketing purposes
  • Disclosed when legally required at the request of governmental authorities conducting an investigation
  • Disclosed to verify or enforce compliance with the policies governing our website and applicable laws
  • Disclosed to protect against misuse or unauthorized use of our website
  • Provided to a successor entity in connection with a corporate merger, consolidation, sale of assets, or other corporate change affecting the website

We use cookies for the following:

  • To store visitors’ preferences
  • To record session information, such as items that consumers add to shopping carts
  • To record user-specific information on what pages users access or visit
  • To alert a visitor to new areas that we think might be of interest when the visitor returns to our website
  • To record past activity at a website in order to provide better service when a visitor returns to our website
  • To ensure that a visitor is not repeatedly sent the same banner ads
  • To customize website content based on a visitor’s browser type or other information that the visitor sends

If you do not want to receive email from us in the future, please let us know by sending us email at the above address or writing to us at the above address.

From time to time, we make our customer email list and the email addresses of those who access our website available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your email address with other companies or organizations, please let us know by writing to us at the above address.

If you supply us with your postal address online, you may receive periodic mailings from us with information about new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by writing to us at the above address.

You may also receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by writing to us at the above address. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes, and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our website periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by contacting us.

We do not provide website visitors with access to information that we have collected and that we maintain about them. Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information, and communications that the consumer/visitor has directed to the website. Consumers can have this information corrected by sending us email at the above address or by writing to us at the above address.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our website. When we transfer and receive certain types of sensitive information, such as financial or health information, we redirect visitors to a secure server.

If you feel that this website is not following its stated privacy policy, you may contact us.

This privacy policy is effective as of March 1, 2013.

Terms of Use

Duck Commander provides its online services to you subject to the following terms of use. By visiting this website, you accept these terms of use.

Copyright

All content on this website, including text, graphics, logos, service names, page headers, button icons, images, audio clips, digital downloads, data compilations, scripts, and software, is the property of Duck Commander or its content suppliers and is protected by United States and international copyright laws.

These elements are our trademarks and trade dress, and they may not be used in connection with any product or service that is not licensed or approved by us.

This website or any portion of it may not be reproduced, copied, sold, framed, enclosed, used in metatags or hidden text, or otherwise exploited for any commercial purpose without express written consent of Duck Commander. In addition, the website or any portion of it may not be used in any way that disparages or discredits Duck Commander or is likely to cause confusion among our customers.

Other Trademarks

Trademarks appearing on this website that are not owned by Duck Commander are the property of their respective owners, who may or may not be affiliated with Duck Commander.

Bebas Neue webfont provided by Fontfabric (www.fontfabric.com).

Your Personal Account

You are responsible for maintaining the confidentiality of any account and passwords associated with the use of this website and for all activities that occur under your account or password.

Limitations

This website is not designed for, and should not be used by, persons under the age of 13. For more information, refer to the Children’s Online Privacy Protection Act, enacted April 21, 2000.

Duck Commander reserves the right to refuse online service, terminate online accounts, and remove or edit online content at its sole discretion.

Visitor-Supplied Content

Visitors to this website may send emails and other communications to Duck Commander as long as the content is not illegal, obscene, threatening, defamatory, objectionable, invasive of privacy, infringing of intellectual property rights, or injurious to third parties.

Your online communications to Duck Commander are not permitted to contain or consist of software viruses, commercial solicitation, chain letters, mass mailings, political campaigning, or any form of spam. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of an email or other content. We reserve the right (but do not have the obligation) to remove or edit such submitted content.

Duck Commander is not responsible or liable for any content you post. You will indemnify Duck Commander for any claims resulting from content you supply.

Reliability of Content

Our intent is for the content on this website to be as accurate as possible. However, we do not warrant that content of this website is accurate, complete, reliable, current, or error-free.

Affiliates

Duck Commander does not assume any responsibility or liability for the actions, products or services, or websites of any third parties associated with this website. You should carefully review their privacy statements and terms of use.

Disclaimer of Warranties & Limitation of Liability

This website is provided by Duck Commander on an as-is and as-available basis. We make no representations or warranties of any kind, express or implied, as to the operation or content of this website. Duck Commander does not warrant that this website, its servers, or email sent from this URL are free of viruses or harmful components. We will not be liable for damages of any kind in connection with the use of this website. You expressly agree that your use of this website is entirely at your own risk.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If those laws apply to you, you may have additional rights.

Applicable Law

By visiting this website, you agree that the laws of the state of Louisiana, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute that might arise between you and Duck Commander.

Disputes

If you violate or threaten the intellectual property rights of Duck Commander, we may seek injunctive or other appropriate relief in any state or federal court in the state of Louisiana. You consent to exclusive jurisdiction and venue in such courts.

Any other dispute relating to your visit to this website will be submitted to confidential arbitration in Ouachita Parish, Louisiana. Arbitration under this agreement will be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award will be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by law, no arbitration under this agreement may be joined to an arbitration involving any other party subject to this agreement, whether through class arbitration proceedings or otherwise.

Severability

If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be severable and will not affect the validity and enforceability of any remaining condition.

Modification of Website, Privacy Policy, or Terms of Use

We reserve the right to make changes to our website and to our privacy policy and terms of use at any time.

Mobile Terms of Service

Last updated: June 26, 2023

The Duck Commander mobile message service (the "Service") is operated by Duck Commander (“Duck Commander”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Duck Commander’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Duck Commander through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Duck Commander. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18442627118 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Duck Commander mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18442627118 or email customerservice@duckcommander.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.